Customer service techniques are
increasingly becoming a vital benefit within Omar's Clothing Store. To
realise these benefits of customer’s relationship with our store is to
provide effective customer support. All our staff especially our Customer
Service representatives need to keep informed about the latest customer
service techniques and learn from the experiences of those running a
successful customer service function within Omar's Clothing Store.
Good customer service is the lifeblood
of our business. We can bring in as many new customers as you want, but
unless we can get some of those customers to come back, our business won’t
be profitable for long a period as it has thus far. These 8 simple rules
will ensure that your business becomes known for its good customer service
and allow you to reap the benefits that good customer service provides.
Our customers are often placed in situations where they
don’t understand the product and need ‘comfort’ or ‘reassurance’ statements
on signage from our representatives. What we say to them means a lot.
Customers want all their questions answered, even questions that they might
not even have thought of they want answered. Our Customer service
representatives must be able to promote and satisfy queries on any product
or service us over at Omar's Clothing store may provide.
Here at Omar's Clothing Store we have two main customer
service techniques that are mainly used these are the L.A.S.T and
The key is to think for our customers, as they get busier
they need us to do more thinking for them!