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      Customer Service


 

Omar's Clothing Store

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Customer Service







 


 

 

Customer service techniques are increasingly becoming a vital benefit within Omar's Clothing Store. To realise these benefits of customer’s   relationship with our store is   to provide effective customer support. All our staff especially our Customer Service representatives need to keep informed about the latest customer service techniques and learn from the experiences of those running a successful customer service function within Omar's Clothing Store.

 Good customer service is the lifeblood of our business. We can bring in as many new customers as you want, but unless we can get some of those customers to come back, our business won’t be profitable for long a period as it has thus far. These 8 simple rules will ensure that your business becomes known for its good customer service and allow you to reap the benefits that good customer service provides.

Our customers are often placed in situations where they don’t understand the product and need ‘comfort’ or ‘reassurance’ statements on signage from our representatives. What we say to them means a lot. Customers want all their questions answered, even questions that they might not even have thought of they want answered. Our Customer service representatives must be able to promote and satisfy queries on any product or service us over at Omar's Clothing store may provide.

Here at Omar's Clothing Store we have two main customer service techniques that are mainly used these are the L.A.S.T and Promotions.

The key is to think for our customers, as they get busier they need us to do more thinking for them!